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Billing Coordinator

We are currently seeking a full-time (40 hours per week) Billing Coordinator to join the Finance department in our downtown Cleveland office.
This position will process client bills and assist secretaries in all billing functions.
  • Process all client bills for Cleveland office and firm-wide attorneys. This includes generating proformas, making narrative edits, adjusting hours as needed, processing adjustments as needed, ensuring proper approvals and finalizing the invoices.
  • Work with various electronic billing vendors as directed by client.
  • Answer questions, solve problems and provide assistance to secretaries when requested.
  • Research pending invoice reports periodically throughout the month.
  • Act as back up for other billing coordinators.
  • Pull copies of archived bills as requested.
  • Run reports on the Aderant and/or InfoView systems for attorneys, paralegals and/or secretaries (i.e., unbilled time reports, outstanding invoice reports, audit reports and inquiries).
  • Answer the Billing Help Line and e-mail account.
  • Other essential functions as requested by the Billing Manager.

The position may require the ability to adapt to new technologies and/or add new job duties as directed.

Candidates must have excellent customer service skills with strong listening, verbal and written communication skills as well as be detail oriented, accurate and able to work independently. Must have strong Keyboard, Computer (Excel, Word, Windows), and 10 key skills. The ability to work on deadlines and rush assignments is necessary.

Qualified candidates will possess a high school diploma or equivalent. 2+years of billing experience in a professional services firm and/or additional experience in accounting functions is preferred, but not required. Ideal candidates will have an Associates or Bachelor's degree in a related field and experience in law firm setting using the Aderant financial system.

Docket Technician


We are seeking a full-time (40 hours per week) Docket Technician in our downtown Cleveland office. This position is responsible for supporting the firm Docket Clerks in the provision of docket and case management services to the timekeepers and secretaries in the firm.

Specific responsibilities include, but are not limited to: 

  • Enters and maintains information in the docket and case management software databases, and makes appropriate entries.
  • Performs quality control review for docket and case management software entries.
  • Responds in a timely and efficient manner to basic inquiries from lawyers, paralegals and secretaries regarding case status information via direct communication with the courts and agencies.
  • Assist Docket clerks with performing runs to the various courts and agencies to execute filings, research case status, obtaining copies of documents not available on-line, and handles paying fees and costs.  Follows-up with Lawyers to confirm status.
  • As a backup to Docket Clerks, perform electronic filing and on-line research via court websites, the PACER system, as well File & Serve.
  • Responsible for reviewing and responding to e-mail directed to the Docket mailbox.  Ensures accurate and timely completion of requests made, targeted to occur within 24 hours.
  • Maintains a record of cash funds for use on daily court runs.
  • Provides back up support to the Docket Clerks by providing daily reminders of events scheduled and due and to make follow up calls to timekeepers to ensure appropriate conclusions.
  • Supports Docket Clerks by identifying and recommending changes to docket policies, procedures, forms, etc. to provide better service and support to timekeepers.

Qualified candidates will have a High School Diploma or equivalent.  Ideal candidates will have zero to three years of law firm docket or litigation experience. Associates Degree or Higher and/or Paralegal Certificate preferred.  Must have experience using Windows, Internet, and have typing and data entry skill.  Ability to rapidly learn the basics of the Rules of Civil Procedure for State, Federal and Municipal Courts or familiarity therewith.  Must have great attention to detail, excellent customer service skills and be familiar with the litigation process.

Manager of Legal Talent

New York

We are currently seeking a full-time (40+ hours per week) Manager of Legal Talent in our New York City office. The Manager of Legal Talent is responsible for managing the recruiting processes for lateral, entry-level, and law-student candidates in designated offices, as well as the training and professional development programs for all lawyers.

Position responsibilities include but are not limited to the following:

Legal Recruiting

  • Manage hiring of partners and non-partners firm wide.
  • Conduct hiring needs assessments; Manage the requisition process.
  • Work closely with outside search firms to build relationships and educate them about Thompson Hine and its needs.
  • Serve as the primary contact between Thompson Hine and applicants, candidates, search firms, and law schools.
  • Review resumes; make assessments of applicants, analyzing information to determine viability.
  • Oversee the scheduling of interviews and travel arrangements.
  • Gather and distribute interview materials; collect and consolidate feedback.
  • Manage the candidate diligence process, including background checks, conflicts of interest, financial analysis, Google searches, etc.
  • Draft offer letters.
  • Draft partner candidate memoranda to firm management.
  • Manage the planning and administration of the Summer Program; Provide counseling to Summer Law Clerks as needed.
  • Oversee the coordination of call-back interviews following the on-campus interview program.
  •  Draft job postings.
  • Oversee the onboarding and logistical integration of new hires.
  • Participate in office growth initiative teams lateral candidate sourcing.

Professional Development

  • Supports non-partner evaluation and compensation programs, as needed.
  • Develop and implement non-partner training and professional development programs in firm’s “university” platform, including business development programs.
  • Conduct exit interviews and manage the departure/outplacement process.
  • Participate in analysis and resolution of employee relations issues.
  • Supports non-partner professional development initiatives, as needed.

Qualified candidates will have a Bachelor’s Degree and 3+ years of legal recruiting and lawyer professional development experience, JD preferred but not required. Must have superior judgment and discretion. Ability to multi-task and produce quality work under pressure. Efficient use of software tools including MS-Word, MS-Excel, PowerPoint, viRecruit, LMS is necessary. This position requires 10-20% travel to other Thompson Hine offices. Ability to adjust work schedule to work other hours, as required.